Why several big-box stores have ditched their self-checkouts | CBC News::undefined
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Waiting in the self checkout is kind of frustrating that way. But in the manned checkout you’ll still get the customer who waits until the bill is totalled before taking out their wallet and digging through for cash or card, as if they somehow expected not to have to pay. I’m pretty efficient in self checkout e.g bagging stuff while the payment is processing.
You’re not wrong. There are times where regardless of style, checking out can get clogged by morons.