Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • @Treczoks@lemmy.world
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    239 months ago

    Not at walmart, but one of our supermarkets in town has two self-checkouts. I tried them a few times, and they were so f-ed up that I gave up on them. One time, the machine did not accept any cash, but was stuck in the menu choice “pay by cash” without a “back” button. So I took my stuff to the normal checkout, which had the problem that my steaks had already been scanned. Solution: leave a bag of 20+ Euro meat at the checkout, and get a new one from the butchers shop.

    • @atetulo@lemm.ee
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      09 months ago

      Dang, from one ‘local’ establishment to the next.

      And I bet you’re paying more, too.

    • lemmyvore
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      149 months ago

      normal checkout, which had the problem that my steaks had already been scanned

      Lol, that meat had a serial number.

      • @Treczoks@lemmy.world
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        59 months ago

        Yes, if I get if from the butcher inside the supermarket, it has a “local” EAN13 barcode that “costs” the total of all parts I got.

        • lemmyvore
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          9 months ago

          Sounds like a badly configured system IMO. It shouldn’t take things out of stock or prevent rescanning until the sale was actually made (the customer paid).