I’m 35, I do okay. I mumble when I’m shy, and when I’m not into it, i.e. the pleasantries over the counter in a shop. I had the ‘you talk like a robot’ comments all through school. I know I speak a certain way and I’m mostly okay with it.
I bought a coffee this morning before getting the train into work. I did my usual awkward mumbling, I ordered the flat white with all the elocution I could muster so as to avoid repeating myself - I hate repeating myself - but the rest was mumbled and just audible enough for them to know that I asked to pay by card and that I was thanking them as I left.
There were two clerks, a small independent shop. The male clerk, upon me saying thanks and turning to walk to the door, gave an exaggerated mumble, which made the girl working with him laugh. I ignored it and left, but afterwards it really griped on me.
The only way to communicate with the establishment is by instagram, so I set up an account and messaged the business account (they own 3 shops in my local area). The person followed it up; naturally the pair working there said that it never happened. The owner has invited me back tomorrow, when he will be working with the male clerk, to receive an apology. I don’t think I want to go. Should I go? I’m not sure what outcome I wanted, I think I just wanted to speak out about it.
I appreciate that the quiet hours in the shop are boring, and they need to make their own entertainment, but he could have just waited for me to leave the shop before he made his joke - although I do understand that to impress the girl it must done to me brazenly, for the shock factor required to make such a witless joke funny.
I’m not quite sure why this has aggravated me so much today, but it has. I can normally roll my eyes at this kind of stuff or laugh it off, but it really wound me up. Maybe because I am a paying customer and expect that in engaging in this process I am not going to encounter this kind of playground mentality.
Sorry to hear that, that’s crap behaviour from the staff - particularly for an independent place. Can I ask how old the staff were?
To do it to your face as well is just insulting. And the manager’s response really isn’t that great - asking you to come in for the apology just feels so awkward. Personally I’d say fuck that place and avoid it in future, it’s not worth your custom if that’s how they treat customers.
They were both early 20s at a guess. It’s a shame, I like the shop, but I don’t want to be made fun of when I go in.